Clear Minds Counselling
About Clear Minds Counselling
Clear Minds Counselling is a mental health clinic located at 104 - 1865 Dunmore Road SE, Medicine Hat, Alberta T1A 1Z8. The mental health listing has a 4/5 rating based on 4 patient reviews on Google.
Clear Minds Counselling is open 5 days a week. Weekday hours are 9:00 AM – 7:00 PM.
To book an appointment or for more information, call (403) 837-5509. Visit their website for more details.
Ready for Something Different? Counselling That Goes Beyond Talking About the Problem At Clear Minds Counselling, we believe therapy should do more than help you understand what is happening. It should help you understand why it keeps happening — and give you the tools and experiences to change it. Clear Minds Counselling is a multi-therapist counselling practice providing individual, couples and family counselling in Medicine Hat and Lethbridge, Alberta, with virtual counselling available throughout Alberta. We work with people who are ready for something different. Some of our clients are coming to counselling for the first time. Others have been to therapy before. They may already understand where their patterns came from, know what they should be doing differently, or have spent years trying to think their way out of anxiety, trauma responses, relationship cycles or behaviours they can't seem to change. Understanding matters. But understanding alone doesn't always create change.
Good to know
- Hours
- Open 5 days a week, weekdays until 7 PM
- Languages
- English
Patient reviews on ClinicFinder
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Reviews
4 Google reviews
I would give Clear Minds a zero if it were an option. Here's why. I booked a free (you get what you pay for) consultation on a Wednesday for the following Friday morning at 10:00 am. I received a confirmation of the consultation on the Thursday (day before appt) with Kyla Hooper. On the morning of the appointment, just over an hour before actual consult time, I receive another email claiming that she had to rebook as she was in a Summit all day. VERY short notice. Also no apology whatsoever for the short notice! So let me get this straight. You were not aware you had a Summit all day until the morning of the summit. WTH. SO I asked that question. Response was not very professional as she claims the online booking are NOT appointments but a consultation. WHAT IS THE DIFFERENCE it is still an appointment! Her answer to that was, get this. The online bookings she doesn't see until the day off the consult. Well then how do you not have a lot of double bookings. And despite a couple of emails back and forth no apology for this was ever offered!! NONE. Just excuses. If you are dealing with people with mental health issues how do you behave this way in good conscious? I will be filing a complaint with her regulatory body as well. This was a very bad experience and so poorly handled. She claims I was abusive in my email. I was not. I only pointed out that the online booking system should be changed as I couldn't see how that would work and that she failed to apologize in her first email. NOT abusive just my opinion. I had asked if we could then move the appt./consult (whatever you want to call it) to the following morning at 9:00 as she had indicated she was available any other day at 9. She never even sent me a reply until I emailed again on the following Tuesday. This is totally unacceptable for any business really, but especially when dealing with people with mental health issues!
Kyla’s approach is refreshing. My partner and I benefited from the first session. We’re both looking forward to the next session for a change (recently coming from traditional therapy). If you haven’t tried SFBT, I highly recommend it.
Reviews from Google
Hours
| Monday | 9:00 AM – 7:00 PM |
| Tuesday | 9:00 AM – 7:00 PM |
| Wednesday | 9:00 AM – 7:00 PM |
| Thursday | 9:00 AM – 7:00 PM |
| Friday | 9:00 AM – 7:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Hours last checked March 2026.
Hours can change on holidays, so call ahead to check before you go.
Questions patients ask
What are Clear Minds Counselling's hours?
Clear Minds Counselling is open Monday to Friday 9:00 AM – 7:00 PM. Hours can change on holidays, so it is worth calling ahead at (403) 837-5509 before visiting.
Is Clear Minds Counselling open on weekends?
No. Clear Minds Counselling is open on weekdays only, and is closed Saturday and Sunday.
Where is Clear Minds Counselling located?
Clear Minds Counselling is at 104 - 1865 Dunmore Road SE, Medicine Hat, Alberta T1A 1Z8.
What is Clear Minds Counselling's phone number?
You can reach Clear Minds Counselling at (403) 837-5509.
Health coverage
Public health coverage in Alberta is administered through the Alberta Health Care Insurance Plan (AHCIP), which sets out what is covered and how to get a health card. For how public coverage works across the country, see Health Canada's overview of Canada's health care system.
Nearby
Other care close to 104 - 1865 Dunmore Road SE, nearest first.
For a medical emergency, call 911 or go to the nearest hospital emergency department.