Skip to main content

Research

Original analysis of how Canadians actually find and rate healthcare, drawn from a directory of 16,154 rated providers across every province and territory. Every figure is generated directly from the underlying data.

Analysis

Walk-in and urgent care rate worst in Canada

1,709,559 Google reviews across 16,154 providers show a consistent split: the categories patients rate worst are the ones they turn to when they cannot get an appointment anywhere else.

Read the analysis
4.88Average, physiotherapists
3.37Average, urgent care
36%Below 3 stars

Where the data comes from

Listings are compiled from public health registries, OpenStreetMap and Google Places, then checked for accuracy. Ratings and review counts are Google's.

How we handle limits

Findings are stress-tested before publication and stated with their limits. We do not publish clinic counts per capita, because those measure our coverage of a region rather than how many clinics exist in it.

Using these figures

Journalists and researchers are welcome to cite this analysis with a link. Each page carries its method and sample size. Get in touch for anything more specific.